Improve your customer relationships with Microsoft Dynamics CRM
Microsoft Dynamics CRM is a complete set of tools to allow you
to market, sell to, and retain your customers in a highly
Dynamics CRM groups applications focusing on sales, marketing
and customer services that empowers you to:
- Put your customers first
- Provide access to customer and prospect information across
- Provide a common set of tools to query the data,
and automate repetitive information with workflows
- Use one set of data.
Microsoft provides a stable company with strong R&D
expenditure to keep CRM out in front in a technically sound
and familiar environment that:
- Integrates to existing IT environments
- Is familiar to use
- Is a continually evolving environment incorporating social
- Brings social media, integrated marketing, cloud or on-premise
and mobiliser when needed.
Olympic Software bring:
- 10 years of experience in implementing Dynamics CRM
- Innovative products to assist in adoption
- Strong development and deployment skills.
Microsoft Dynamics CRM can improve
Strength of Microsoft
Deployment options available utilising one code
set and the ability to move from one deployment option to
- On-premise with local server
- Hosted by Microsoft in the cloud
- Hosted by a partner.
Utilising industry standard tools that
recognise your existing investment in IT and provide a familiar
environment for end-users to adopt and IT professionals to
These products include.
- Microsoft Office
- Microsoft Outlook
- Microsoft SharePoint
- Office 365
CRM Marketplace to provide users easy access to
extend the application and provide industry tailored add-ons such
Olympic Software provides comprehensive
services to allow you to implement your Microsoft CRM.
These services range from fixed price fixed delivery services
that are suited to entry level users with limited budgets to
full-suite implementation covering multiple sites and
Sign up for a
free trial and we will provide four (4) hours
consulting to enable you to get the most from your trial.
Fore more information about three strategic considerations we
believe you absolutely must get right in order to ensure CRM
success, please download our whitepaper "The
Strategic Truth About CRM: Three Pre-Implementation Requirements
for CRM Success".
While a well-implemented Customer Relationship Management (CRM)
project can significantly benefit all areas of a customer-centric
organisation, the high failure rate for such projects has many
decision-makers cynical about their true business value. Download
our whitepaper "The Tactical Truth about
10 Steps to Avoid CRM Project Failure".