Improve your customer relationships with Microsoft Dynamics CRM

Microsoft Dynamics CRM is a complete set of tools to allow you to market, sell to, and retain your customers in a highly competitive market

Dynamics CRM groups applications focusing on sales, marketing and customer services that empowers you to:

  • Put your customers first
  • Provide access to customer and prospect information across departments
  • Provide a common set of tools to query the data, and automate repetitive information with workflows
  • Use one set of data.

Microsoft provides a stable company with strong R&D expenditure to keep CRM out in front in a technically sound and familiar environment that:  

  • Integrates to existing IT environments
  • Is familiar to use
  • Is a continually evolving environment incorporating social as required
  • Brings social media, integrated marketing, cloud or on-premise and mobiliser when needed.

Olympic Software bring:

  1. 10 years of experience in implementing Dynamics CRM
  2. Innovative third party products to assist in adoption such as ClickDimensions and Scribe, see how you can enrich and extend your CRM
  3. Strong development and deployment skills.

CRM-page-diagram

Microsoft Dynamics CRM can improve your:

Implementation Options

Deployment options available utilising one code set and the ability to move from one deployment option to another:

  • On-premise with local server
  • Hosted by Microsoft in the cloud
  • Hosted by a partner.

We can tailor an implementation to suit your business:

  • Entry level implementation - designed to get you started and make the greatest impact on your business. From as low as $5,200.
  • Complete implementation -  we will plan, customise, implement and train your staff to achieve the planned benefits.
  • Custom implementation - for those of you who want to implement on your own but need support during the process.

Sign up for a free trial and we will provide four (4) hours consulting to enable you to get the most from your trial.

Whitepapers:

Fore more information about three strategic considerations we believe you absolutely must get right in order to ensure CRM success, please download our whitepaper "The Strategic Truth About CRM: Three Pre-Implementation Requirements for CRM Success".

While a well-implemented Customer Relationship Management (CRM) project can significantly benefit all areas of a customer-centric organisation, the high failure rate for such projects has many decision-makers cynical about their true business value. Download our whitepaper "The Tactical Truth about CRM:
10 Steps to Avoid CRM Project Failure". 

FEATURE PRODUCT