Improve your customer relationships with Microsoft Dynamics CRM

Microsoft Dynamics CRM is a complete set of tools to allow you to market, sell to, and retain your customers in a highly competitive market

Dynamics CRM groups applications focusing on sales, marketing and customer services that empowers you to:

  • Put your customers first
  • Provide access to customer and prospect information across departments
  • Provide a common set of tools to query the data, and automate repetitive information with workflows
  • Use one set of data.

Microsoft provides a stable company with strong R&D expenditure to keep CRM out in front in a technically sound and familiar environment that:  

  • Integrates to existing IT environments
  • Is familiar to use
  • Is a continually evolving environment incorporating social as required
  • Brings social media, integrated marketing, cloud or on-premise and mobiliser when needed.

Olympic Software bring:

  1. 10 years of experience in implementing Dynamics CRM
  2. Innovative products to assist in adoption
  3. Strong development and deployment skills.

CRM-page-diagram

Microsoft Dynamics CRM can improve your:

Strength of Microsoft

Deployment options available utilising one code set and the ability to move from one deployment option to another:

  • On-premise with local server
  • Hosted by Microsoft in the cloud
  • Hosted by a partner.

Utilising industry standard tools that recognise your existing investment in IT and provide a familiar environment for end-users to adopt and IT professionals to support.

These products include.

  1. Microsoft Office
  2. Microsoft Outlook
  3. Microsoft SharePoint
  4. Office 365
  5. Skype
  6. Lync

CRM Marketplace to provide users easy access to extend the application and provide industry tailored add-ons such as:

  • Click Dimensions
  • Scribe

Olympic Software provides comprehensive services to allow you to implement your Microsoft CRM.

These services range from fixed price fixed delivery services that are suited to entry level users with limited budgets to full-suite implementation covering multiple sites and functionality.

Sign up for a free trial and we will provide four (4) hours consulting to enable you to get the most from your trial.

Whitepapers:

Fore more information about three strategic considerations we believe you absolutely must get right in order to ensure CRM success, please download our whitepaper "The Strategic Truth About CRM: Three Pre-Implementation Requirements for CRM Success".

While a well-implemented Customer Relationship Management (CRM) project can significantly benefit all areas of a customer-centric organisation, the high failure rate for such projects has many decision-makers cynical about their true business value. Download our whitepaper "The Tactical Truth about CRM:
10 Steps to Avoid CRM Project Failure". 

FEATURE PRODUCT