by John Biggs | Nov 24, 2016 | CRM |
It is approaching that time of the year when businesses want to send seasons greetings to customers. Historically, we send Christmas Cards, but more recently we have begun to use emails – whatever method is used they all require a list of names and addresses. I...
by Santosh Chandran | Dec 9, 2014 | Board Management Intelligence, Business Intelligence, Management Intelligence |
Over the years, I’ve seen companies of all sizes invest considerable amounts of time, effort, energy and human resources into implementing some sort of software to help run their businesses. It could be just a simple accounting software package or a more complex ERP...
by John Biggs | May 8, 2014 | CRM |
I went to speed networking last night and was given more than 30 business cards. This raised a few common issues in selling: Where do my leads come from? How do I follow up a business card? When should I discard a business contact? The next day I reviewed the cards...
by John Biggs | Mar 30, 2014 | CRM, Mobile |
Recently, a customer enquired about the ability to access their Dynamics CRM portal via mobile. They wanted to give their sales staff the ability to access real time sales figures and associated up-to-date management information out in the field. Our client knew that...
by John Biggs | Feb 3, 2014 | CRM |
Now that we’re all back into work after the Christmas break, it’s important to re-build the momentum that we finished 2012 with. Most of us will have noticed that the level of inbound activity slowed in January as our customers enjoyed a break from their...