The Olympic offices are formally closing at 5.00 pm, Wednesday 21 December and will re-open on Monday 9 January 2016.
During this time, we will only have a skeleton team available to assist with urgent Support Cases (P1 and P2 Priority Levels). Our support queue (in Dynamics CRM) and support mailbox will be checked daily during normal business hours and P1 and P2 calls will be addressed. All other routine and or training requests will be scheduled for attention on our return.
If you require support it is preferable for you to create a case on your OlympicCare Customer Portal (which will be directly received in our Support system). You can also email to: firstname.lastname@example.org or phone our support line 0800 938 226.
Please contact the Support Desk if you need to create a login for the portal and we will send you an email invitation.
Please contact the Support Desk should your business require additional support during this period, as soon as these requirements can be finalised.