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Case Study: Transforming support case management with Dynamics CRM at Olympic Software

Case Study: Transforming support case management with Dynamics CRM at Olympic Software

by Tara Wrigley | Dec 1, 2015 | CRM, Digital Business, Olympic Support | 0 comments

The situation At the start of 2015, one of our goals was to improve the way we were engaging with our customers. We knew there were several things we could do better and so 2015 became the year that we started our programme to improve customer experience. From the...

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